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Upgraded to premium and playlists were erased.

Upgraded to premium and playlists were erased.

I originally had a free spotify account that I created with my facebook crededtials with all of my playlists on it. I recently created a new premium spotify account to remove ads for my open house and foolishly connected it to the same facebook account the other free spotify account was connected to, and once I realized what I had done I disconnected, but now all the playlists from the original account have beed erased. 

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Hey! Welcome to the community 🙂

If you get in touch with the customer services team directly using the online contact form they should be able to restore those for you 😉 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Thank you, I'll get on that.

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