Upgraded to premium, can't return to unlimited?!

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Upgraded to premium, can't return to unlimited?!

haikuluke
Newbie

Upgraded to Premium for the Holidays to be able to play my christmas playlists on my ipad, and now I'm unable to return to my unlimited subscription. 

 

All I can say is that, well, frankly perhaps this is an excuse to switch to beats. What is frustrating for me is that I'd like to support Spotify's stated goals of supporting musicians, but again, Spotify is not my primary music consumption method. 

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Re: Upgraded to premium, can't return to unlimited?!

MattSuda
Community Legend

Sorry, but once you upgrade to premium, there is no way to go back to unlimited.

 

The unlimited subscription has been discontinued for quite some time now.

 

If you wish, you can contact support about this here:

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email, you need to reply back to it.

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Re: Upgraded to premium, can't return to unlimited?!

MattSuda
Community Legend

Sorry, but once you upgrade to premium, there is no way to go back to unlimited.

 

The unlimited subscription has been discontinued for quite some time now.

 

If you wish, you can contact support about this here:

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email, you need to reply back to it.

View solution in original post

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