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Hello, I sent this to spotify via contact us but they just referred me here - Hoping someone can help me.

 

I had a subscription via vodafone and was paying £9.99 per month as part of my phone bill. I then one day clicked to upgrade in my app and was then also paying £12.99 per month. I have today cancelled my vodafone subscription but when I logged into my spotify account it has gone back to free but I am on an auto monthly payment via the app store. I don't want to press upgrade and be charged twice and I can't see a way to cancel the auto monthly payment? Anyone able to help me?

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2 Replies

No it says there that I am on basic and that I should upgrade to premium...

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