Upgrading from premium to family

[queenOFhåndball]

Hi. I'm paying for my daughters account and wanted to upgrade to family. However, I got this message:
"Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the account that you want to join to the Family plan."

Anyone who know what to do?

[Astame]

Hi there @queenOFhåndball

All the members that join the Family Plan need to be on a Free subscription, this means that your daughter needs to cancel the Premium subscription to join the Family Plan

Problem solved? Please "Accept as solution"