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Upgrading to Family, just payed for premium subscription

Upgrading to Family, just payed for premium subscription

Hi,

 

My father-in-law asked me to help him upgrade the Premium account of my mother-in-law to Family, but just a week ago the payment of the Premium subscription has been charged and payed.
How can my father-in-law upgrade without needlesly paying double?

I'm asking because last year when I upgraded my wifes Unlimited account to Family I had the same issue (payed € 4,99 for Unlimited and approx. 1,5 week later € 14,99 when I upgraded the account, so ~€ 20,- in 1 month)

Reply
2 Replies

Check out the family help guide here:
https://support.spotify.com/learn-more/guides/#!/article/spotify-family

Also check out this thread for information:
https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Spotify-Family-Q-amp-A/td-p/988520

MattSudaSpotify Star
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Thanks..

So in short: wait until the time when he's about to get charged again for the Premium subscription and then upgrade to Family to avoid getting charged double (as happened to me).

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