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Upgrading to premium/no payment method

Solved!

Upgrading to premium/no payment method

Hi

I just redeemed a $10 Spotidy gift card with the wrong subscription type "unlimited" and I wanted the "premium". When I try to upgrade it asks to add a payment method. I just want to use the $10 for a month of premium.

Much appreciated.
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Accepted Solutions
Marked as solution

Hi, and welcome to the community!


As this is a payment issue, I suggest you submit an online contact form found here: https://www.spotify.com/about-us/contact/contact-spotify-support/?contact
Someone at Spotify should be able to sort it out for you.
If you get an automated reply, make sure to respond to the email directly, and it will be sent to the spotify staff.

Anthony 🙂
This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

View solution in original post

1 Reply
Marked as solution

Hi, and welcome to the community!


As this is a payment issue, I suggest you submit an online contact form found here: https://www.spotify.com/about-us/contact/contact-spotify-support/?contact
Someone at Spotify should be able to sort it out for you.
If you get an automated reply, make sure to respond to the email directly, and it will be sent to the spotify staff.

Anthony 🙂
This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

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