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User exists but cant login or create account and says account dosnt exist

User exists but cant login or create account and says account dosnt exist

Hello,

I registered using my facebook, some time ago a friend loged his premium account on my pc client, then when i tried to log in it says my password has changed (i never did it) later tryed again to log in and it says i dont have any account asociated with my facebook, tried to recover password using my email and says "that email is already used to log in by facebook"!!!!!
My friends that followed my playlists says that now my name appears in rare numbers instead of a name, but my playlists still work :S

I want to subscribe, but i want to do to it on my account, not to a new one (like this that i made to post this)

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1 Reply

hey there @verypissedoff2, sorry to hear you're having issues,

 

The quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

 

If you let them know as much as you can about your problem - your operating system, spotify version, how you're connecting (i.e. wifi), how long you've had this issue, and the steps you've taken to resolve it - they can have a look on their end and sort this out ASAP.

 

Let me know if you need help with anything else!

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