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Username/Display name inconsistently shown

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Username/Display name inconsistently shown

q7uknj2gjtpwrz
Visitor

Plan

Premium

Country

UK

Device

PC/Android

Operating System

Win10/Android11

 

My Question or Issue

My username is displaying rather than my display name for some reason, this is both in the desktop (windows10) app and on collaborative playlists.

I see my display name correctly on my phone and when I open my profile on the app, but the name in the top right of the desktop app is my username.


This was correct yesterday, but changed after I installed the android application.

I am not linked to Facebook.


How do I fix this? I've followed the steps to change display name and this isn't the issue, as that is set correctly. It doesn't display correctly though.

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Username/Display name inconsistently shown

OneByBoo
Rock Star 19
Rock Star 19

Hi there @q7uknj2gjtpwrz,

thanks for reaching out !

 

I would recommend visiting your account overview here, scrolling down and choosing the "Sign Out Everywhere" option and log back in to your different devices.

 

This should "shake" things up a bit and have your account aligned with the changes performed.

Note: give your account 24hrs for changes to apply

 

Let me know how it goes 🙂

OneByBooRock Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Solution!

Re: Username/Display name inconsistently shown

OneByBoo
Rock Star 19
Rock Star 19

Hi there @q7uknj2gjtpwrz,

thanks for reaching out !

 

I would recommend visiting your account overview here, scrolling down and choosing the "Sign Out Everywhere" option and log back in to your different devices.

 

This should "shake" things up a bit and have your account aligned with the changes performed.

Note: give your account 24hrs for changes to apply

 

Let me know how it goes 🙂

OneByBooRock Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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