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I have connect my FB with Spotify for a new username. But after logg off on any devices and logg back after a hour on the spotify app, my username turned back in the old name. I still can't figure it out why this still happen. Any ideas or solution for this problem. Thank you.
Solved! Go to Solution.
Hey, @JDS1204
Welcome to Spotify Community and thanks for reaching out here!
This can be just a bug in your app. To confirm it, you can ask for a friend to search for you on Spotify and check how is your name displayed on their app. If the name is correct, we confirm the theory about your app, and I recommend that you try a clean reinstallation of it on your device. If the name is incorrect, let me know and we'll try another steps.
If you have any other further questions or need more help, let me know! I'd love to help!
Best Regards,
hezorg
Hey, @JDS1204
Welcome to Spotify Community and thanks for reaching out here!
This can be just a bug in your app. To confirm it, you can ask for a friend to search for you on Spotify and check how is your name displayed on their app. If the name is correct, we confirm the theory about your app, and I recommend that you try a clean reinstallation of it on your device. If the name is incorrect, let me know and we'll try another steps.
If you have any other further questions or need more help, let me know! I'd love to help!
Best Regards,
hezorg
Hey again, @JDS1204
Well done! Happy to know that you solved your issue.
If you have any other further questions or need more help, let me know! I'd love to help!
Best Regards,
hezorg
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