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Username became just random letters and numbers

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Username became just random letters and numbers

Plan

Premium

Country

 Brazil

 

Operating System

Windows 10, Android

 

My Question or Issue

 My account is linked to Facebook and two weeks ago my account name became a bunch of numbers and letters.

This has happened before and it's been solved by loggin out and in again.

My Facebook account is still active and never been inactive.

I've tried reinstalling the app on every platform, removing my Facebook account link and linking it again, but it doesn't work.

Reply

Accepted Solutions
Marked as solution

Hey @mcrvaz!

Sounds like you might have opted out of sharing your data with Facebook. You can check this on your account page here.
You should also make sure that on Facebook's end here, Spotify has to be allowed to have access to personal data.


Hope this helps and have a nice day!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @mcrvaz!

Sounds like you might have opted out of sharing your data with Facebook. You can check this on your account page here.
You should also make sure that on Facebook's end here, Spotify has to be allowed to have access to personal data.


Hope this helps and have a nice day!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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