My Question or Issue
Since a few weeks ago my username in Spotify appears only as numbers and letters instead of my facebook profile name. I can still listen to music and so but some features, like updates of the desktop app, are not possible anymore.
I did not deactivate my Facebook profile, I also didn't remove the rights from Facebook to Spotify (I checked) and my Spotify account was created with the Facebook account so it's also not a case of not being connected. It's not an urgent problem since I can still listen to music and so, but I'm just wondering why this is happening and also it's kinda annoying.
Does anyone have an idea?
Solved! Go to Solution.
Hey there @KimWanHee!
Welcome to our Community and thanks for reaching out to us.
You could try re-syncing your Facebook account to Spotify. You can do that with the following steps:
If you still see only the automatically generated name, could you let us know if this happens on mobile and on the web player as well?
Keep us in the loop and don't hesitate to ask if you have any other questions.