Help Wizard

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Username mistake on Spotify premium subscription

Username mistake on Spotify premium subscription

I messed up on my username but it is subscribed and I started the 30 day trial, but, I know my current username- my username. Now, it won't let me cancel the other subscription because it's not even mine. SOS
1 Reply


Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.


You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.
All the best.
A.J Nelson

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