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Username on APP and Account management doesn't match.

Username on APP and Account management doesn't match.

Plan

Free

Country

 USA

Operating System

Windows 10

My Question or Issue

 My username should be neauxla. HOWEVER on the account management page it says something completely different. Please see attached.

Reply
2 Replies

Can you please get the account management page to match and show the correct username? Thanks.

Hey @neauxla, help's here. 

 

The username you see on your account page is randomly generated, and may be confused with the display name, which you see on the app. The username shouldn't be used to log in, only your email address or Facebook if it's connected, but you can try logging in on the app with the username and your password just to confirm that you end up at the same account. If so, it means everything is in order. 

 

You'll find more info about usernames here.

 

Hope that helps!

 

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