Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hello!
I'm travelling and for some reason can't use online spotify. I need to log in again and when i type the thinghs in right, it says i need to mark the country where i am on spotify.com, but on the website it says that "spotify isn't available in your country". So what's the problem?
Hey @sophyeonwater,
Are you a Free or Premium user?
Let me know.
Hi
I'm Free user.
What's the name of the country you're currently in?
I'm in Tanzania.
Unfortunately, Spotify hasn't launched in that country yet, so you won't be able to use Spotify again until you're back in a country where Spotify has already launched. Here's a link to an overview of countries where Spotify is currently available: https://support.spotify.com/using_spotify/the_basics/full-list-of-territories-where-spotify-is-avail....
Hello
Oh this is really really sad, i'll be without music for a month))
But thank you very much for the help!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…