Using a Canadian credit card in the UK

[maps2110]

I started my spotify premium account in Canada and used my Canadian credit card as payment. I've recently moved to the UK and now my Canadian card isn't being accepted. If I use Canada as my location it doesn't accept the postal code (my Canadian bank has my UK address) and if I use UK as my location it also doesn't accept it. I don't have any other credit cards, how can I keep my premium account?

[Billy-J]

Hey @maps2110, I'm happy to help you.

Your payment method will only work if it matches the country you're currently residing in. In this case, you're using a Canadian Credit Card in the UK, which won't work.

You can always select a new payment method available here.

I hope this helps. Let me know if you have any more questions 🙂 

[maps2110]

That's the thing, I don't have another method of payment. I guess no
premium for me then 😞

[Katerina]

Hey there @maps2110,

Thanks for reaching out about this here in the Community!

An alternative, since you mention you're in the UK, is to get a gift card from a store or retailer near you.

Once you get one, you can redeem it by following the steps here to enjoy Premium again.

Hope this helps! Don't hesitate to let us know if there's anything else we can lend a hand with.

Have a lovely day 🙂