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Van premium opeens naar free

Solved!

Van premium opeens naar free

Hoi,

 

gisteren was ik nog muziek aan het luisteren op mijn spotify premium. Ik word vandaag wakker en ik heb geen premium meer maar een free account. Ik betaal elke maand een factuur en deze maand (november) ook. Hoezo is mijn account dan opeens free? 

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Marked as solution

Thanks. I am not going to resubscribe. Thanks for the help.

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2 Replies

Hey @Merry92, welcome to the Community!

 

We can help out in English here, but we also have Dutch support via email.

 

We suggest you check the status of your account by logging in here. If your account reverted to Free after a failed payment, just resubscribe here.

 

We hope that helps.

Marked as solution

Thanks. I am not going to resubscribe. Thanks for the help.

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