Verified my band account and it mixed in my personal account

[user-removed]

I have both a personal account, Raven Stead, and a Band account, Blodsgard. I wanted to verify the Blodsgard account so that I could add information, photos, etc. I thought I had jumped through the appropriate hoops but apparantly I did not as now the band account is verified BUT my accounts are mixed in together, ie my face appears as the band photo on the main page, and my playlists are the bands! Need help ASAP!!

[Peter__]

Which version of the client are you using?
I have seen reported issues similar to this on v0.9.8 which has rolled out to some users.

[user-removed]

it says 0.9.6.81.gd359a796 on the "about Spotify"

[user-removed]

any idea what I can do to "unlink" them, or if not that to undo it altogether? I would rather have the band account unverified that to have this mess. It looks so unprofessional now.

[Peter__]

I'm not aware of how you can undo it in the client, but if you get in touch with the customer services team directly using the online contact form they should be able to lend a hand for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

[12137089487]

did you ever figure this out, because the same thing happened to me

[user-removed]

It's something that customer service has to figure out, there are things they have to do on their end. Had to delete and reinstate my account. It wasn't easy and took several tries and quite a long time. Good luck and have patience 😛