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I have had a spotify premium subscription for ages now and this gives me the ability to listen to any music when I want to by streaming the songs on my Ipod Touch. In the early hours of this morning there was a download of 1 song at a price of 1.15, this followed shortly by a download of 100 songs for 50 pounds then again another 50 pounds for another 50 songs.
I immediately sent a contact form to spotify this morning reporting this issue and changed my password, I also contacted my card provider advising them of the fraudulent activity. I also just noticed that my billing cycle had been changed from monthly to yearly. Someone has obvioulsy hacked into this account and is still using it even though I have changed the password . How can this be? I want an urgent anser on this and I also want to report this to the police. Can Spotify advise me of the procedure for this? Please see my receipt detals from my account below
|93509541012||2012-07-17||1 month of Spotify Premium||£9.99|
|84960404014||2012-06-17||1 month of Spotify Premium||£9.99|
|77451323016||2012-05-17||1 month of Spotify Premium||£9.99|
|70229315018||2012-04-17||1 month of Spotify Premium||£9.99|
|63160268015||2012-03-17||1 month of Spotify Premium||£9.99|
|56906842010||2012-02-17||1 month of Spotify Premium||£9.99|
|50962880014||2012-01-17||1 month of Spotify Premium||£9.99|
|44956669012||2011-12-17||1 month of Spotify Premium||£9.99|
|39644510016||2011-11-17||1 month of Spotify Premium||£9.99|