Vodafone €5 Spotify

[Skelly567]

Hi, I recently have subscribed to Spotify premium through Vodafone's most recent offer, Spotify Premium for a month and 500mb of data for €5 a month. I completed the whole subscription process with in a website owned by Vodafone, but I look at my subscription and it still says it's Spotify free!! I tried logging in and out and uninstalling the app, but nothing is happening, I disconnected all my other devices aswell but still nothing. I logged in with a Facebook account aswell. Please can you fix this as I have already passed for the 5 euro. Thank you

[Maxim]

Hey @Skelly567,

I'd recommend getting in touch with Spotify Support so that they can check out your account, and also Vodafone to ensure everything’s up and running smoothly from their end.

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.