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Vodafone Offer - No premium after trial cancellation

Vodafone Offer - No premium after trial cancellation

Hi,
I recently signed up to a new Vodafone plan while i was still on Spotify Premium trial. Vodafone offered 12 months free Premium after sign up. They said that they had activated my Premium 12 months and all I would need to do is cancel my trial and their subscription would kick in. This has not been the case. The subscription is active on their end, but after cancelling my trial, I was put back to a Free acoount.
I jave gone through the FAQ multiple times and reinstalled all the apps / logged out to no avail.

Any help would be much appreciated.

Thanks,

Shane
Reply
1 Reply

Hello!
Please contact Vodafone support, they should be able to help you.

Tell me if they fixed it, please 😉 Have a great day!

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