Vodafone free premium spotify transfer not working

Solved!
Reply

Vodafone free premium spotify transfer not working

garyjohnhawkes
Casual Listener
I have a Premium Spotify account and have just signed up for a new Vodafone 4G package with an IPhone 6 which comes with Spotify Premium for free. I have gone through the process from Vodafones email and selected Spotify Premium and it says I already have premium and need to cancel that first. I can't find any option anywhere to cancel the subscription so I let it run out, but it still won't work and just says I am premium. I've tried going through this process 15 times and never any change. It's now driving me nuts and its cost me over £36 I needn't have paid as I'm entitled to it for free.
Can anyone help?
Thanks
Gary
25 Replies

Annmariemc
Newbie
Can u help me also? I have same problem

justynbanks
Newbie
I have the same issue with my Vodafone contract? Says I only have free but I should have Premium?

prudencecrensha
Casual Listener

Hi I am having exactly the same problem since sigining up for the free spotify with vodaphone hoping someone can please assist as I cant liosten to anything atm.

27925
Newbie

Hi, Im having simular troubles with my Vodaphone free premiem Spotify, ive gone for a second year with vodaphone free premiem Spotify and it hasnt worked , im just on the basic free version , which is driving me insane as im music dependent lol


@garyjohnhawkes wrote:
I have a Premium Spotify account and have just signed up for a new Vodafone 4G package with an IPhone 6 which comes with Spotify Premium for free. I have gone through the process from Vodafones email and selected Spotify Premium and it says I already have premium and need to cancel that first. I can't find any option anywhere to cancel the subscription so I let it run out, but it still won't work and just says I am premium. I've tried going through this process 15 times and never any change. It's now driving me nuts and its cost me over £36 I needn't have paid as I'm entitled to it for free.
Can anyone help?
Thanks
Gary

@garyjohnhawkes wrote:
I have a Premium Spotify account and have just signed up for a new Vodafone 4G package with an IPhone 6 which comes with Spotify Premium for free. I have gone through the process from Vodafones email and selected Spotify Premium and it says I already have premium and need to cancel that first. I can't find any option anywhere to cancel the subscription so I let it run out, but it still won't work and just says I am premium. I've tried going through this process 15 times and never any change. It's now driving me nuts and its cost me over £36 I needn't have paid as I'm entitled to it for free.
Can anyone help?
Thanks
Gary

 

Solution!

Fiona123
Newbie

walshannamaria
Newbie

Hi..ive signed up for the Red Connect with Vodafone and downloaded the app etc but im still on free subscription - how can i fix this?

 

SUGGESTED POSTS