Waiting new bank card

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Waiting new bank card

Newbie

My bank card was stolen, so my spotify was not payed cause I locked my card. New card is on way, but they want me to pay/update my payment details or they will cancel my account, but I don t have them yet as I m waiting for new card to arrive.. What shoukd I do? Don t wanna loose my account!

Please help, can I pay by bank transfer or something? Thanks.

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Re: Waiting new bank card

Rock Star 24
Rock Star 24

Hey @LucieZova,

 

You can choose another payment method at https://www.spotify.com/payment/change/.

 

If you don't have any of the payment methods listed there, then your subscription will, unfortunately, be cancelled, but you can subscribe again when your new card has arrived.

 

Let me know if you have any questions.

MaximRock Star 24
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