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Waiting on emails for family members

Waiting on emails for family members

Hi,
I added 2 family members to our Spotify. But we have not received the emails they said they were going to send out for activation. It had been nearly 24 hours and have not seen the emails.

How long does this process usually take?
Reply
1 Reply

Hello and welcome to the Spotify Community!

We are deeply sorry to hear this 😞

Please verify that you have entered correctly each e-mail of the person invited and be sure there is nothing on your spam folder!

 

If nothing works, please use the contact form.

 

Have a nice day!

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