Announcements

Help Wizard

Step 1

NEXT STEP

Want my 30 trial before being charged. Want a refund of my already charged card.

Want my 30 trial before being charged. Want a refund of my already charged card.

Have already been charged for my Premium Family account, where is my free 30 day trial period.  Want my card refunded?

Reply
1 Reply

Hi @Joseph1123 thanks for posting in the Spotify Community! 

 

If you haven't received the 30 day trial like you were supposed to then you'll want to reach out to Spotify Care, who you can reach through this contact form, their facebook or twitter.


If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

 

If this post solved your issue - Accept it as a solution. If you like my post - Please add likes to it.

Screen Shot 2016-03-03 at 2.43.49 PM.png

Suggested posts