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Want my money back

Want my money back

I just ended my premium and I found out that Spotify took my money. I don't want to use Spotify anymore and I have already ended my premium. I just want my money back 

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1 Reply

Hey @Lexi12,

 

You can get a refund before 15 days have passed from the date of purchase. You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to support@spotify.com and one of the customer services agents will get back to you.

osorniosSpotify Star
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