Want to cancel my premium, but it says my account is free?

[Rachelmaxwell13]

I signed up for the Christmas deal of 3 months for 99p. Now that period of time has come to an end, I want to cancel my subscription so I am not charged full price for the following months. However, when I log into my account, it says my subscription is free. I do not want to be charged. What can I do to cancel my subscription?

[kbrooksc]

Think I replied to this one on a separate thread. Please fill out the questions here to see if we can figure out what is going on. It walks you through the steps to troubleshoot:

https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account

Let us know if there is anything else we can do to assist!