Want to cancel my premium, but it says my account is free?

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Want to cancel my premium, but it says my account is free?

Rachelmaxwell13
Casual Listener
I signed up for the Christmas deal of 3 months for 99p. Now that period of time has come to an end, I want to cancel my subscription so I am not charged full price for the following months. However, when I log into my account, it says my subscription is free. I do not want to be charged. What can I do to cancel my subscription?
1 Reply

Re: Want to cancel my premium, but it says my account is free?

kbrooksc
Community Legend

Think I replied to this one on a separate thread. Please fill out the questions here to see if we can figure out what is going on. It walks you through the steps to troubleshoot:

 

https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account

 

Let us know if there is anything else we can do to assist!



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