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Want to report an account.

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Want to report an account.

I have found an account that is using a glitch for payments on Spotify Premium. It's maybe a compromised account. I have seen its payment history, every month it gets paid with a credit card which is already expired. One of my friends gave me its credentials and I saw it happening there. I want the staff to look into this matter. The username for that account is :<snip - moderator edit>. Kindly take this matter into concern asap.

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Hey there @Racyst

 

Thanks for getting in touch about this here in the Community. We moved your post from the Ideas board to the relevant Help board, where it fits better.

 

We've removed the username you sent, since we don't recommend sharing private info in the Community as it's a public forum. 

 

On another note, to report this, we suggest that you reach out directly to our Support team through any of these channels so they can take a better look at the account and take the required actions, if needed.

 

Hope this helps. If you need a hand with anything else, the Community is here for you. 

EniModerator
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Marked as solution

Hey there @Racyst

 

Thanks for getting in touch about this here in the Community. We moved your post from the Ideas board to the relevant Help board, where it fits better.

 

We've removed the username you sent, since we don't recommend sharing private info in the Community as it's a public forum. 

 

On another note, to report this, we suggest that you reach out directly to our Support team through any of these channels so they can take a better look at the account and take the required actions, if needed.

 

Hope this helps. If you need a hand with anything else, the Community is here for you. 

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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