Want to sign up to Duo account, already using Vodafone link

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Want to sign up to Duo account, already using Vodafone link

Visitor

Plan: Single premium account through Vodafone

Premium

Country: Ireland

 

Device

(iPhone Xr, Macbook Pro Early 2015)

Operating System

(iOS 13, MacOS 10.15.1 )

 

My Question or Issue

 

Hi there, 

I am currently using Spotify and paying through Vodafone, in Ireland, at €8.99 p/m. 

I want to sign up to Duo account to cover me and my wife in one payment, though, because i am using Vodafone offer, it wont allow me, or says i am not eligible. 

Any tips on how to proceed, i would be very grateful. 

 

1 Reply
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Re: Want to sign up to Duo account, already using Vodafone link

Rock Star 9
Rock Star 9

Hi @Daire84

Thank you for reaching out here in the Community!

Since another company manages your subscription, you need to cancel with them before changing your plan. You can find their details on your account page.

 

For more details on Spotify Duo, and to make sure that you're eligible, check this Support article

 

I hope it helps!

Emilia_8Rock Star 9
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