Was auto billed after cancelling premium over 3 months ago

[aogeko]

 I was still billed for spotify after i was expecting it to run out yesterday. I had sotify during the new years eve promotion for 1$ for 3 months and I cancelled the subscription back then and another time about a week ago. Is it possible to get a refund? Does anyone know how to solve this issue.

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.