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Spotify was working on my Samsung SM-T280 and then stopped working.

Then Spotify wanted a device username, which I created, I think.

Now when I try to log on, Spotify tells me, "Your offline", which I am not.

 

Username: <snip - Moderator Edit>. Is this for this tablet?

 

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1 Reply

Hey @WilliamMurray, thanks for reaching out to the Community!

Could you make sure Offline Mode is turned off by going to Home in the Spotify app > Settings (Gear Icon) > Playback > Make sure Offline is set to OFF.

 

If that doesn't help, please make sure that you know the email address and password to your account. If you're unsure, you can find your account following these steps. Then, go ahead and try a clean reinstall of the app on your tablet.

 

Let me know how this goes!

Billy-JSpotify Star
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