Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Web Player stuck at login screen

Web Player stuck at login screen

My Web Player has been working fine, but after I cleared my browser's history, cookies, and cache, the web player asks me to login as normal, but when I click the green button in the center of the screen, a login window pops up but it dissapears 2 seconds after it appeared, and I'm stuck with a grey screen with 

 

this url at the top: https://open.spotify.com/login

 

I have cleared the cache on my browser, restarted my system, ended all chrome.exe tasks in the task manager and restarted, but to no avail.

Please assist,

 

Reply
3 Replies

Hello. Thank you for posting in the community.

 

Please check that you have enabled the "save-cookie" on Chrome. Have a look here : 

https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

 

Also check that javascript is enabled : 

https://www.whatismybrowser.com/guides/how-to-enable-javascript/chrome/

 

Keep me updated 🙂

Check with different browsers and try...enable javascript on browser

Hi @NaveenBoodoo12,

 

Thanks for reaching out here! 

 

Can you try logging in from an Incognito Window and seeing what happens? 

 

You can also try the suggestions from @TheBrickSlayer and @linehammer and let us know how they worked out for you 🙂 

 

Keep us posted!

PetyaModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

Suggested posts