Help Wizard

Step 1


Web player logs in, immediately logs out

Web player logs in, immediately logs out

For some time I can't login to the web player. It starts to load the interface, then immediately logs out. The Desktop/Android app has no problems, I can also log in here or on the support site without problem.


I've tried it on other browsers, same result. The account does not have a Facebook connection.


Does somebody has a solution for this?

1 Reply

Hi @poisonborz, welcome to the Spotify Community!


This is odd. If you try to access with a different account to the web player, does the same thing happen?


Also, try to clear the cache and cookies from your internet browser. Does that help?


Keep us posted.

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