Announcements

Help Wizard

Step 1

NEXT STEP

Webplayer keeps logging me out directly after logging in

Webplayer keeps logging me out directly after logging in

Plan

Premium

 

Country

Germany

 

Operating System

Android, Windows 8.1, Windows 10

 

My Question or Issue

On my mobile device (Android) everything works fine.
At home I also use the webplayer on Windows 8.1. Works great.

But on my second pc (Windows 10, Firefox) the webplayer keeps logging me out directly after logging in.

Reply
1 Reply

Hey @Sir_Gorash,

 

Thanks for reaching out about this here and welcome to the Community. 

 

If you’re using Firefox, would you mind going to the Spotify Web Player site to check whether you can click the shield icon to the left of the URL bar and select the option 'Turn off Blocking for this site'?

 

If this doesn't do the trick, it'd be good to see what happens if you try using the Web Player after clearing the cache on your Windows 10 device. You can do so by clicking Win + R and then entering ipconfig /flushdns.

 

Let us know how you get on. We'll look out for your reply!

Mario Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts