What Happened to my Student Discount :( ?

[Alexism_landa]

Hey guys,

I 've been using spotify for a while now, with the student discount, and I've loved it. But yesterday I saw that I was charged the full premium price for this month and when I went back and click on the student discount link, it says I'm not elegible. I was wondering if any one else has had this problem, is there a way to go back to paying the student price (Im still a student)?

Thanks!

Alexism_landa

[Merik · Accepted solution]

Hey there @Alexism_landa, welcome to the community!

Every 12-months you need to re-verify your eligibility for the student discount, but looks like it's giving you some trouble. No worries though, this is an easy fix. You are already eligible for the discount, but in order to apply it to your account, your account cannot have an active premium subscription. Since you currently have Spotify Premium, you need to cancel it here and wait for your account to revert back to Spotify Free before re-applying the discount. Sorry for the mix-up!

If there is anything else you need help with, let me know! 🙂