What is my account name!!

[guvperez]

This is sad...I know...but I have at least three devices (wife and two sons) with Spotify and a fourth device for my neice.  All get paid for by the same Paypal acct and I have subscription IDs.  However, it was only after refreshing my sons' devices that I discovered I had no email from Spotify to tell me what the actual acct/username is for each of their devices...so while I am pretty sure I have the same password for both, I have apparently no way to track this down...even with the subscription IDs.

Do I just need to have Paypal kill the recurring purchase and start over, or is there a way to find this information?  Weren't there emails from Spotify to confirm a new acct or something?

[Taylor]

Hi, and welcome to the community!

I suggest you submit an online contact form; and someone at Spotify can look into it for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

Anthony 🙂