Announcements

Help Wizard

Step 1

NEXT STEP

When trying 2 redeem my $10 I picked a different email. So now my premium i

When trying 2 redeem my $10 I picked a different email. So now my premium i

I put in the wrong email when activating my premium now I can't change it, says email address is already being used. Even if I log out
Reply
1 Reply

Hey there,

 

Welcome to the Community and thank you for this post!

 

In order to change your e-mail address log in with the e-mail that you've used and then go to your account page. Click on Edit Profile and you should be able to change the wrong e-mail address and put the correct one. After you've changed it click on Save Profile.

 

Note: Make sure you're using your browser when you're trying to make modifications on your account. 

 

In case you're still having issues, feel free to reach out to our Customer Support teams through one of the channels here. They will happily help out further and check what's going on.
 

Hope this helps. Let us know how you get on.

LyubkaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts