Where is my premium? Why did I get charged twice?

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Where is my premium? Why did I get charged twice?

purkinjes
Casual Listener

I looked through many of the solutions here and nothing is working. I reinstalled spotify, waited 5 hours, all that crap and I still don't have premium. What I did get was two charges on my bank account for something that I am not getting. Thanks guys. But can I get premium now?

6 Replies

Re: Where is my premium? Why did I get charged twice?

Spartan117
Roadie

hello there 

i am sorry that you are having a issue with Spotify for OSX

 

Can you contact Spotify support:

https://www.spotify.com/us/about-us/contact/contact-spotify-support/

 

they should be able to help you 

 

i hope this will solve your issues

 

GOD Bless

have a awesome day 

Spartan117

 

Re: Where is my premium? Why did I get charged twice?

purkinjes
Casual Listener

Actually, I did, three times and not a single reply. Instead of telling me to try a million different things and waste my whole day, why don't you give me an actual solution.

Re: Where is my premium? Why did I get charged twice?

Spartan117
Roadie
Can you redo your premium account would that fix your issue

Re: Where is my premium? Why did I get charged twice?

purkinjes
Casual Listener
Spoiler
I did, and guess what. You guys just charged me an extra 10 dollars. So now you have charged me 3 times for a piece of **bleep** service that I never recieved. Good Job! Can I get my money back?

Re: Where is my premium? Why did I get charged twice?

purkinjes
Casual Listener

Can someone just help me. This is getting really frustrating now. It has take all day. You low lifes have charged me three times and I sent 4 different messages for support and haven't gotten **bleep**. Stop stealing my money. I want a darn refund and I am never subscribing to this sorry **bleep** again.

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Re: Where is my premium? Why did I get charged twice?

atom1989
Community Legend

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