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Where is the e-card?

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Where is the e-card?

Newbie
I purchased an e-card for a friend but neither I nor he has received a confirmation email. Furthermore, my credit card has already been charged. What's going on?! I used the contact form and the case # is 00212410. Any help or insight about this issue is greatly appreciated.
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Re: Where is the e-card?

Spotify
Spotify
Lemoncase - Please be patient, our payments team will be with you as soon as they can.
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