Why I can't change my country settings?

Why I can't change my country settings?

Plan : Free

Country : Morocco


Device : (iPhone X and OnePlus 6)

Operating System :  (iOS 10 and Android)


My Question or Issue

Why I can't change my country settings? before I was in the UK, now I'm coming back to Morocco. But impossible to change the country, I only have UK

1 Reply

Hey there @tdaoui,

thanks for reaching out to the community !


The country and payment method provided should match when registering.

It might be possible you're using a UK payment method and it prevents you from changing your country to a region where this payment method doesn't match.


For more help with changing your payment method, please visit this help page.

In addition, in order to equire more info on country settings check out this help page.


Hope this helps 😃

Suggested posts