Why can't I just talk to a person?

Why can't I just talk to a person?

 
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Hey @linking_mercury,

 

To get in touch with Spotify, you should fill out the contact form, and someone will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to support@spotify.com and one of the customer services agents will get back to you.


Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.

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