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My Question or Issue
I have premium and my wife a free account. When one of us starts playing music, the other one’s account stops playing. This happens whether we’re both on WiFi or one on 4g. We have separate email addresses.
Why can’t we play simultaneously?!
Solved! Go to Solution.
no problem !
Could you please make sure each of your account's overview states one Free subscription and one Premium subscription ?
In addition, could you disconnect your WiFi on both devices and try using an alternative one to see if it helps ?
Thanks for your cooperation 🙂