Why did my account name change?

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Why did my account name change?

Bitterlee
Regular

Plan

Premium

Country

US

Device

iPhone/Chromebook

Operating System

iOS/Chrome OS

 

My Question or Issue

Why did my username change? It used to show my full name, and now it shows my common username, but it's still attached through Facebook. What happened? 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Why did my account name change?

Rock Star 2
Rock Star 2

Hey, @Bitterlee 
Welcome to Spotify Community and thanks for reaching out here!

First of all, I know it sounds simples and overlooked, but could you try to check if it happens on another device? If it does, I recommend you unlink your Spotify account to your FB and then link them again and check if it solves your issue.

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 2
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.
3 Replies
Solution!

Re: Why did my account name change?

Rock Star 2
Rock Star 2

Hey, @Bitterlee 
Welcome to Spotify Community and thanks for reaching out here!

First of all, I know it sounds simples and overlooked, but could you try to check if it happens on another device? If it does, I recommend you unlink your Spotify account to your FB and then link them again and check if it solves your issue.

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 2
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Why did my account name change?

Bitterlee
Regular

Although I can't change my profile picture, I decided to just leave my username as it is and disconnect from Facebook permanently. Thanks for your help! 

Re: Why did my account name change?

Rock Star 2
Rock Star 2

Hey again, @Bitterlee 

You can change your profile picture anytime through your Spotify on desktop app. Just follow the steps on this article

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 2
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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