Why do I still have premium after I canceled the dollar three month trial?

[user-removed]

I got the one dollar trial for three months and it was supposed to expire on the 16th of March 2015 so I canceled it on the 15th. However, it still says that I have premium. Why is this? I don't want to get charged for something I no longer wanted.

[OviiiOne · Accepted solution]

Hi there!

Don't worry, you won't be charged, even if you cancel premium you'll keep it until the renew date, if you canceled you'll downgrade to free.

You can check what will happen here: https://www.spotify.com/account/subscription/

[mariannez]

Hier lees ik dat ik na een bepaalde datum spotify freelance krijg. Dan moet je toch een abonnement afsluiten. Dit is juist wat ik niet wil. Ik wil alles annuleren. Hoe moet ik dat doen. Kom er niet uit.

[MattSuda]

@mariannez 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.