Why do my songs undownload for offline every month?

[gracehorgan]

I get my Spotify through Vodafone, as they do a deal with them for €5.99 a month and I pay for it from my credit. For the last three months in a row, all my 3,000+ songs have been undownloaded on the day I'm due to pay my subscription fee, even though I have credit in my account. I always put the credit in at least a day or two before its due and I dont use it so that its there when I'm due to pay. Its a pain having to redownload so many songs and its really starting to annoy me. Anyone know whats going on here?

[MattSuda · Accepted solution]

Spotify will disable the downloaded songs if it detects that the subscription is not valid anymore.

I would recommend making sure your account is paid several days before it is due so that it doesn't happen again. 

[gracehorgan]

Hi there, thanks for the reply! I will make sure to pay it many days in advance. Regards, Grace😁