Help Wizard

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Why do we have to come here??

Why do we have to come here??

Why does everyone have to come here?

Why cant we just disconnect a facebok acct from this service?

Why cant we log out compleatly and login with another FB account?

Be that a friend logging in on my computer, or me switching from one acct to the another.?

I accidently logged in with my older FB acct. (free), Im tring to log back in on my other FB account (premium) and cannot. because it keeps loging in with the privious FB acct.

Tried to follow the directions to unlink ( in YOUR troubleshooting guide )

  1. Open the Spotify desktop app.
  2. In the top-right corner, click > Settings.
  3. Under Social, click DISCONNECT FROM FACEBOOK.
  4. Click CONNECT TO FACEBOOK.
  5. Enter your correct Facebook details and click Log In

Why doesnt this work?? why is the info still there?

now my laptop cant be logged into my premium acct because I tried to fix the issue.

Ive used the log out of everywhere button doesnt help, go back to log in and oh look its your lame free account again.

 

and before you say remove the app and redownload.... I shouldnt have to.

Maybe link my old account to my Premium Family Acct?

Cool idea, but I cant, because I cant get to my premium acct.

almost as bad as ransomware.

 

Reply
1 Reply

Hey @tat2supplier!

 

No worries. Most likely the link between your Facebook and Spotify account was broken. The support team can help you fix it no time. You can reach them on Facebook or Twitter at @SpotifyCares or via email here.

 

Let us know how it goes!

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