Why has my subscription changed? All playlist have been removed also?

[edwardmurph]

Hello,

Country Ireland

 Device iphone7

My plan has increased in price from 9.99 a month to 14.99 a month a few weeks ago. Can you tell me why this was done? I did not authorize.

Also, since this changed, all my playlists, albums etc have been removed from my account.

Regards,

[Maxim]

Hi there, thanks for coming to the Spotify Community.

I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

Thanks!