Why is it so difficult to delete a secondary account - this is madness

[user-removed]

Hey

Have inadvertently set up a secondary account (this one) and am trying to delete it as my Primary Account won't connect to Facebook and I can't unlink this one. I don't want to have to wait two days for the trial to end. I just want to delete this account.

Was seriously thinking of continuing the Premium sub on my Primary Account but this experience of trying to delete an account has seriously put me off. It's madness....

Please can someone get back to me as have emailed three times and it's driving me round the bend.

Thank you

[Peter__]

Hey! Welcome to the community 🙂

I would suggest you follow the steps in this post and see if that resolves your issue. 

If not, you can always drop the team a message using the online contact form and a member of the Spotify staff can look into this for you.

Peter

[user-removed]

Hey

Thank you for replying but it doesn't work. This is a nightmare and really not a good customer experience...

Disappointing...

😞

[user-removed]

I've got exactly the same problem and it's really annoying. I started to get alot of news emails from spotify about friends activities on spotify. The strange thing is that it was from facebook friends, not from people I've added on spotify. I tried to unsubscripted, both in the emails and by logging on to spotify. None helped. Then I realized that I must have set up a secondary account by an single unintended click on facebook and it's this account that buggs me and not the one I use (linked to different emails addresses).

I can't find any way to unregister the second account and I don't want it linked to facebook.

[Sam]

Hi guys,

As hammeh suggests, it really is best of you contact our Customer Support here. They'll be able to get things sorted. Just contact them over here.

[user-removed]

I have!

3 times

No reply

[Sam]

Ok. Please sit tight, they'll get back to you as soon as they can.