Why my student premium downgraded to premium?

[Sn0bzy]

I registered to Spotify as student. I used more than 1 year and I updated my student status 2-3 months ago. But last month Spotify charged full premium money on my card. How can I fix? I don't want to pay more.

[Jᴀᴄᴋ]

Hey @Sn0bzy thanks for reaching out to the Spotify Community with your concern.

Spotify Premium for Students requires you to renew your membership every year in order to verify that you are still a student. Makes sure that your verification was processed if you submitted one, and if not, make sure to do that. 🙂 You can check out a support article on that here. 

If your verification did go through, I strongly suggest reaching out to Support staff directly. They can be reached through their Twitter @SpotifyCares (https://twitter.com/SpotifyCares?s=09) or through the online Spotify Support (https://support.spotify.com/contact-spotify-support).

Best, 

Jack 🙂






* Note that if you are going submit a contact form (instead of sending a DM on Twitter), make sure to check your inbox and junk folder for an email from Spotify.