Why pulled it twice from my account

masterhum · 2016-06-29

Hubo · 2016-06-29

-

HuboSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

masterhum · 2016-07-07

Hello I can not find fault . you can not just delete the account that is not family- account?

One more thing ... you can invite iPad to the same family , although it has the same mail adress as my iPhone ?

masterhum · 2016-07-07

Not family id: P004CD01

Family id: P004904D

Jordi · 2016-07-07

Hey there welcome to the community!

Can you confirm that your account has been renewed with 2 months instead of 1? If that is the case, then we know for sure that the payment went for the right account.

When you upgrade to Spotify Family, you can invite family members to your plan. They'll get their own account with their own music and can login on any device they want to use.

What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?

Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!

masterhum · 2016-08-18

It has been pulled twice from my account now for 4 months , the bank says I have to block my card, do you have any other suggestions?

Help categories

Account & Payment

Using Spotify

Listen Everywhere