Why was I charged 5 times by Spotify on the same day

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Why was I charged 5 times by Spotify on the same day

kmr5478
Newbie

I just noticed that I was charged by Spotify for 12.99 5 times and confirmed this with my bank. What gives spotify? This is unheard of and from what I'm reading I'm not the only one who has suffered from this error. This is ridiculous. I sent in the online form and still have not heard back a response. I would like to get a refund as soon as possible or I will no longer take part in Spotify's service. 

1 Reply

kbrooksc
Community Legend

Hey sorry to hear your'e having trouble! What was your case number from the form? I can help chase this up to the right people for you. 



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